Easier claims

We make insurance claims easier for insurers and customers
by providing claims services, claims technology and
real-time data insights.

The Claims Toolkit

Your connected, modular suite of
solutions that makes claims easier.

Claims services

We manage the assessment and repair process for property and motor insurance claims.

Claims technology

We use and license our proprietary technology to make the claim process as transparent, fast and low cost as possible.

Data insights

We use the data insights from our technology to drive continual improvement for our customers.

  • Reduce your average
    claim costs

    Innovative tendering and procurement drives four levels of downward cost pressure on every single claim.

  • Improve the quality
    of claim outcomes

    Tighter quality assurance and greater transparency using our digital technologies.

  • Reduce your average
    claim lifecycles

    Smarter claim management processes backed by industry-leading technology.

  • Provide a better customer

    Proactive communication at every step of the claim, plus a faster and better quality outcome.

  • Increase customer

    A better claim experience reduces the likelihood of losing customers to competitors once their claim is completed.

  • Scale your claims
    management easily

    An outsourced claims management solution backed by innovative technology that allows for unprecedented scalability.

10/10. Extremely good service. From consistent communication to securing my property and getting repairs started, everything has been fast and efficient. Overall, the guys have been fantastic.

Major Australian Insurer

10/10. Great service, quick process, no wasted time, no stress. Made the whole claim/assessment process easy.

Major Australian Insurer

10/10. Extremely good service. Claim Central’s trades were reliable, punctual, polite and completed a perfect job.

Major Australian Insurer

10/10. The staff have listened attentively and been very productive actioning requests and following through with phone calls and emails in a very professional and friendly manner. Thank you to all the people I’ve dealt with - your service has been excellent.

Major Australian Insurer

9/10. This is the first major disaster we have experienced in the last 70 years. We were amazed by the professionalism and dedication of your staff's team in assessing and processing our claim and following up our needs at every point. We will be highly recommending your company to our network of friends and families, and pray that they will never experience such a devastating event like us.

Major Australian Insurer

10/10. Our Assessor was very committed and happy / respectful in providing answers to our questions and gave excellent advice and feedback to us, which made the experience very proactive and we appreciated this. Thank you.

Major Australian Insurer

10/10. Top service A+, quick and mess free. Highly recommended.

Major Australian Insurer

10/10. Very easy to deal with and get claim proceedings started. Great communication, fast response.

Major Australian Insurer

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For our existing 1,000+ trades, or those looking to join up - everything you need is at the Trades portal.

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