LiveLogik honoured at the Australian Business Awards 2017

Today Claim Central Consolidated is thrilled to announce we’ve been recognised as an ABA100 Winner for New Product Innovation for the research and development of LiveLogik in The Australian Business Awards 2017.

Now in its 12th year, The Australian Business Awards are an annual all-encompassing awards program which recognises organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement via a set of comprehensive award categories. The program seeks to engage with the world’s business, innovation and technology leaders through a global recognition and knowledge building initiative that is underpinned by the program’s established framework.

Brian Siemsen, Chief Executive Officer, Claim Central Consolidated, said: “We are delighted to be recognised for our achievements in the research and development of LiveLogik. As pioneers of live video streaming across the Asia Pacific, we’re constantly innovating and looking for new ways to improve LiveLogik’s capabilities for our clients and their customers.”





The award-winning live video streaming solution, enables a desk-based claims assessor to see what the policyholder sees, and gather critical information during the first notification of loss process when managing an insurance claim. The accessibility and accuracy of LiveLogik speeds up the claims process, lifecycle and cost for insurers, and ultimately provides a better service experience for the policyholder.

Click here for more information on the 2017 ABA100 Winners.

Ando partners with ClaimLogik to deliver New Zealand’s first digital ecosystem for property claims

Partnership set to transform the way property claims are managed for New Zealand policyholders


Tuesday, 1 August, 2017, (Sydney, AEST): Pioneers of live video claims handling and digital claims management across the Asia Pacific, Claim Central Consolidated (CCC), today announced progressive New Zealand Underwriting Agency Ando has selected ClaimLogik as the technology that will revolutionise its property claims fulfilment processes.

The partnership is part of a broader strategy for Ando to enhance its operational efficiencies, and ultimately transform the way claims are managed in New Zealand through digitalisation.

The ClaimLogik platform enables insurers, brokers, and policyholders to efficiently connect with a supply chain of assessors, insurance builders and emergency services on a single platform. The complete transparency of the claims process from customer lodgement through to finalisation, ultimately results in a better service experience for policyholders.

Claim Central Consolidated Chief Executive Officer, Brian Siemsen, said: “We are delighted Ando has selected our digital claims platform, ClaimLogik, as their technology of choice to manage their property insurance claims.

“By providing complete transparency and full line of sight for all parties in a claim, we are redefining the claims process for Ando. This will lead to a more informed claims process for brokers, and better service experience for their clients.

“The process transparency and speed of settlement that ClaimLogik provides will present Ando with a strong competitive edge in the New Zealand market,” Mr Siemsen said.

Ando Chief Executive Officer, John Lyon, said: “As an innovative and progressive insurer, digitalisation is critical. Embedding ClaimLogik into our business will allow us to deliver on our commitment to our customers, to make things faster, simpler and more convenient.”

The partnership will commence in the last quarter of 2017.

Hello Claims announces three-year partnership with ATL Insurance Group to manage claims of its taxi business

Monday, 19 June, 2017: Hello Claims, pioneers of live video streaming and digital claims management for the motor insurance industry, today announced a three-year partnership with ATL Insurance Group (ATL), to manage insurance claims of its taxi business nationally.

Following a successful two-month proof of concept trial, Hello Claims will implement its innovative smart assessing and digital claims management platform to manage and repair taxis for ATL, which will reduce the average repair lifecycle of its claims significantly. Through this process, assessments will be completed within 48 hours, and repairs will be completed within an average of five days, providing a better service experience for ATL’s policyholders.

Nick Herford, Founder and Chief Executive Officer, Hello Claims, said: “We are excited to be partnering with ATL, a well-managed business which has a 20-year heritage of providing protection for taxi drivers.

“Our innovative and unique approach to managing claims through a combination of exceptional service, and our digital claims solution will significantly reduce operational cost and lifecycle of ATL’s claims, while enabling taxi drivers to get back on the road faster,” he said.

Steve Nichols, Chief Executive Officer, ATL, said: “Our partnership with Hello Claims is a positive step forward for our business, as we digitalise our claims management function. The data from the digital platform also enable’s us to see and manage risks as they occur across the supply chain, helping us to make more informed business decisions,” Mr Nichols said.

“As a disruptor to the motor insurance industry, we are dedicated to continual improvement of our technology, that will provide our clients with a strong competitive edge, now and well into the future,” Mr Herford concluded.